(A) Booking a cab with Auckland Ride Limited is quick and easy. Simply visit our website and click on the "Book Now" button. Fill in your pickup and drop-off locations, select the date and time,. Proceed to complete the booking process by providing your contact information and any additional details. Once your booking is confirmed, you will receive a confirmation email or SMS with the details of your ride.
A. Yes! If you book a taxi on urgent basis, you might have to pay more due to high demand.
A. Yes! However, the fares will vary according to each stop.
A. You can get a customized quote from our website.
A. You can pay through a credit card or cash, whatever you choice.
A. If you are travelling wih a pet,baby chair, wheelchair, childrens. Please mention that in the special Instructions on our booking application. So that we can send you an adequate vehicle for your needs. Consult our Terms and Conditions' for more info on our policies
A. The driver will monitor the arrival time of your flight or train and will wait up to 45 minutes after the plane has landed. For cruise terminals and train stations the waiting time is 30 minutes. In the event that a member of your group loses a suitcase, is injured or is being held in customs, please send someone from the group to meet with the driver to inform him of the incident.
A. All our drivers monitor the arrival times of flights and trains to ensure that they collect you on time in the event of a minor delay. If your flight number changes, is reprogrammed or a major delay occurs (more than 2 hours), please call our 24 hour helpline, which you’ll find on your booking confirmation, to let us know of the changes.
A. Yes. You can make changes up to one hour before the fixed time for your journey. To do this, send an email to our customer services team at .com. All of the changes are subject to the confirmation of the local operator and if the change increases the service cost (vehicle change, destination, extras etc.) it should be paid before your journey. Please consult our Terms and Conditions for more information.
A. Any journey can be cancelled without charges up to 24 hours before the day of the first journey, as specified in our terms and conditions.
A. Booking confirmations are processed as quickly as possible and are sent out soon only after receiving full advance payment. Allow our customer services team 4 hours to process your booking and send you confirmation by email. If after this time you still haven’t received your booking confirmation by email, confirm first that it hasn’t been sent to your spam/junk folder. If so, add our email address to your contacts list to avoid this happening again in the future. If you haven’t received it, email us and provide us with another email address to which we can send your booking confirmation.
A. You can reach our dedicated customer support team by calling our helpline at +0221867858 or by sending an email to aucklandridelimited@gmail.com Our friendly and knowledgeable support staff will be happy to assist you with any inquiries, concerns, or special requests you may have.
A. Shortly after your journey, you can send us your ideas or suggestions for the future. You can also send us an email at any time to aucklandridelimited@gmail.com
A. If you wish to receive our offers, promotions and news via email, sign up to our newsletter here.
A. Share your experience with friends or via social networking. We exert ourselves to provide you with the best experience possible.
